Wells Fargo Home Mortgage

Wells Fargo Home Mortgage Mortgage Reviews & Ratings

By Jennifer Bradley Franklin

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

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Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Wells Fargo Home Mortgage is a division of Wells Fargo, founded in 1952 with corporate headquarters in San Francisco, California. Wells Fargo Home Mortgage is available to customers in all 50 states, though it doesn’t operate brick-and-mortar locations in New Hampshire, Oklahoma, Rhode Island or Vermont. The company doesn’t operate in U.S. territories.

Although it’s one of the top mortgage lenders in the U.S., Wells Fargo Home Mortgage has a relatively basic online presence. However, with branch offices in 46 states, borrowers can meet in person with a banker to discuss their mortgage options.

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For first-time homebuyers, Wells Fargo Home Mortgage offers a proprietary online educational program called My FirstHome, with information on how much house one can afford, the differences between preapproval and prequalification, the role credit history plays in the purchase and more.

Through yourFirst Mortgage, a program for first-time and repeat customers, buyers can purchase a home with as little as 3 percent down for a fixed-rate mortgage with required mortgage insurance.

Eligible buyers may receive a $750 closing cost credit for completing homebuyer education.

In addition to the Downpayment Assistance Program (DAP), Wells Fargo Home Mortgage offers programs through the NeighborhoodLIFT initiative, designed to promote homeownership in communities in collaboration with NeighborWorks America. According to company representatives, LIFT programs have helped more than 20,000 homeowners purchase homes since 2012.

Wells Fargo Home Mortgage provides a variety of mortgage options for homebuyers. They offer these loan types for purchases and refinances:

  • Conventional fixed-rate mortgages
  • Adjustable-rate mortgages (ARMs)
  • FHA loans
  • VA loans
  • USDA loans
  • Jumbo mortgages

Nationwide availability

Available in all U.S. states; not available in U.S. territories

Minimum credit score

Requirements vary by loan type, but Wells Fargo Home Mortgage has products and programs for which borrowers may qualify with credit scores as low as 620.

Loan types

Conventional, USDA, FHA, VA, jumbo and ARM loans


  • The Wells Fargo brand name took a hit when a series of scandals came to light over the last several years
  • Does not have offices in New Hampshire, Oklahoma, Rhode Island or Vermont, although loans are available
  • Some may find more limited online resources than other lenders
  • Doesn’t operate in U.S. territories

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Wells Fargo Home Mortgage overview

Loan types

  • Conventional
  • USDA
  • FHA
  • VA
  • Jumbo
  • ARM loans

Lender fees

Wells Fargo Home Mortgage lender fees vary by loan type. The lender charges fees to cover the cost of administration, processing and underwriting the loan, all of which can vary by loan type and state. Borrowers can get estimates of fees and rates based on inputs (property information, down payment, credit score and other factors) via the Wells Fargo website. 

Minimum borrower requirements

Wells Fargo Home Mortgage adheres to the conforming loan requirements for mortgages approved by government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac, as well as those backed by the Federal Housing Administration (FHA) and the Department of Veterans Affairs (VA). Select loans are available with 100-percent financing (no down payment).

Get started with Wells Fargo Home Mortgage

Borrowers can apply in person, online or by phone.


Monday – Friday: 7 a.m. – 9 p.m. CST
Saturday: 8 a.m. – 6 p.m. CST
Sunday: 10 a.m. – 6 p.m. CST

Contact: 877-937-9357

Wells Fargo Home Mortgage consumer rating and reviews