47 Harkins Lane
Meriden, CT 06450
February 4, 2010
Quicken Loans, Inc
20555 Victor Parkway
Livonia, MI 48152
To whom it might concern,
Regardless of my particular written directions to Jonathan Soronen of Quicken Loans (see faxes despatched on Feb.1 and a pair of and connected to this letter) to Withdraw my loan software, Quicken Loans continued to name me and ship emails, blatantly ignoring my directions and completely disrespecting my needs.
Within the message left on my residence telephone on Feb 3 a salesman by the title of Scott (no final title given) expressed his obvious concern about my loosing the $500.00 deposit.
Additionally throughout my 1and ¾ hour phone dialog with Jonathan Soronen he saved repeatedly emphasizing how he cared about me and due to this fact didn’t need me to spend more money unnecessarily.
If these two salesmen are so genuinely caring then why did they go forward and invoice my bank card for $500.00?
Now right here is their golden alternative to point out how involved they’re about their prospects and to display a real want to deal with their prospects pretty and respectfully.
To be able to resolve this dispute I recommend Quicken do the next:
Place a credit score again onto my bank card for at the very least $250.00. This can greater than cowl the price of working my credit score report and reviewing my loan software.
I didn’t authorize you to proceed with my loan software or to order third get together paperwork! Splitting the fee with me is way more than truthful contemplating it prices no the place close to $500.00 to carry out these two easy gadgets.
How are you going to declare to be so involved for my monetary wants after which zap me for $500.00?
In abstract Quicken Loans salesman intentionally ignored my faxes and continued badgering me by telephone and emails with a purpose to justify scamming me out of $500.00.
Your remedy of consumers is indicative of an unscrupulous Predatory Lender.
That is your alternative to point out equity and respect to your buyer’s needs.
In conclusion I’m as soon as once more directing Quicken Loans to cease any additional contact with me besides by letter.
Very Really Yours,
cc: Chase Service provider Disputes
By Ray, Solar Feb 7 2010, 14:08
Please study from my expertise with Quicken (fast Change Artist’s) Loans. I made the silly mistake of authorizing them to take a deposit for $500.00 from my bank card. BIG MISTAKE!!!
After I did my homework I rapidly realized that they had been providing me a refinance that was the very highest in each closing prices and APR. I used to be provided many different refinance loans from at the very least 12 different companys.
Particularly, Quicken Loans provided me solely a half level decrease than my present rate of interest with closing prices of $3100.00. As all of you recognize it is mindless to refinance until you’re at the very least one share level decrease. After I confronted them with my findings they stated they may give me a 0.8 % decrease if I pay factors for a complete closing value of $6900.
I defined that I might get at the very least one % decrease with solely $3100 in closing prices with out paying factors.
My agent, Jonathan Soronin insisted that this data was merely not true and refused to be in any respect versatile.
I could not undergo with this unreasonable deal and instructed Quicken Loans in writing to cancell my contract.
Jonathan Soronin and his gross sales workforce refused to acknowledge my directions and continued to name me and badgered me on the telephone, denying me the precise to cancell and insisting I settle for their unreasonable supply.
After I despatched them a second written discover to cease the loan course of one other salesman by the title of Scott known as and left a message to name him as a result of he felt so unhealthy to see me unfastened my $500.00 deposit.
Actually he felt so unhealthy that after I did not name him again he charged my bank card for the $500.00.
Please do not give them your cash, when I’ve extra time I’ll write one other remark explaining how one can beat them at their very own recreation!!!
If you need to contact me my e mail is [protected]@att.internet.
BTW simply kind in your zip code on Bankrate.com and you will notice a listing of all of the lenders in your space, then you should have a greater thought what I’m speaking about.