Quicken Loans Reviews, Complaints & Contacts

Quicken Loans Critiques, Complaints & Contacts

In June of 2009, I contacted Quicken for a easy refinance of my current house. I’m an older girl, semi-retired graphic artist who works from house. I purchased this house 9 years in the past after my divorce. This house represents a private triumph for me because it was the primary house I purchased all by myself, with my very own credit score and earnings. Now as a self-employed particular person, I don’t present a lot earnings. My accountant makes use of the suitable deductions, and many others., with the ensuing backside line being very nominal for tax functions. Up to now, my loans have been “no-docs.” My credit standing is great and my money circulation good as verified by my financial institution statements.

After I contacted Quicken Loans, I defined my self-employment standing with low earnings and the consultant assured me that it could not be an issue. I used to be pre-approved, contract e-signed, Good Religion deposit utilized to my bank card, and the nightmare started…

It went on for almost eight weeks. The underwriters needed increasingly more. I faxed, I emailed, I mailed, I documented, I spoke with numerous people. They decided that I had so as to add my new husband as a co-signer. I cooperated. I despatched extra paperwork. Nothing gave the impression to be adequate. I used to be turned down on that first loan contract. I used to be supplied one other loan with increased charges/rate of interest. Because it was not in my greatest curiosity, I declined. I used to be then supplied one other loan that had the identical charges as the primary loan. I assumed this was odd in gentle that I had already been refused, however I once more e-signed contracts for this new loan. As soon as once more, the underwriters declined. Then once more I used to be supplied one other loan with increased charges/rate of interest which I declined.

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I requested a return of my deposit. I used to be instructed no. In essence, I needed to take any loan that Quicken may supply, good or dangerous, or by no means see my deposit once more. At this level I used to be livid with everybody concerned. I needed nothing extra to do with Quicken Loans, besides, to get my deposit returned.

I obtained one final cellphone name from one other consultant wanting to supply me yet one more loan. I instructed him in no unsure phrases that I’d not do enterprise with an organization as unethical as Quicken Loans.

However there was nonetheless the issue of my Good Religion deposit that had been utilized to my bank card. I used to be knowledgeable numerous occasions that Quicken Loans had spent my deposit on the appraisal and credit score examine and because it was spent, it was gone. So, although I used to be accepted for a loan, signed a contract for that loan, after which finally, by means of no fault of my very own, by no means obtained that loan, not as soon as however twice, was not entitled for a return of my deposit. Actually?!!

I’ve spoken to many Quicken Loans staff, most of whom I’ve discovered to be trapped working for an organization as unethical as that is. That they had little to say in response to my complaints besides a parroted company response. In my coronary heart I imagine they know who they’re working for…

I put in a dispute with my Chase bank card in August simply barely assembly the eight week minimal deadline for disputes. Months later, I get a letter from Chase stating that they rebilled Quicken Loans. Quickens had mailed them a replica of the bogus contract with the clause concerning the deposit highlighted. Chase’s letter to me said that as a result of there was a contract, the identical contract Quicken Loans feels validated to not honor, nevertheless, feels validated to demand that its shopper honor, Chase wouldn’t dispute the cost. Chase’s “fraud safety” didn’t shield me from Quicken Loans. It appears Chase and Quicken Loans are companions on this enterprise.

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I personally imagine {that a} class actions swimsuit will certainly ensue. There are completely too many people who’ve been lied to, stolen from, insulted, and made fools of. Myself included.

This can be a robust time within the economic system for a lot of, many hardworking folks. For a serious company to prey upon so many unsuspecting people, is unfathomable. It’s common information that Companies don’t have any conscience. However I’ve by no means seen it so flagrantly displayed till now.

Talking for all of those that had been ripped off by Quicken Loans, I assume we should do with much less this Christmas. I do know in my case, $400 would have purchased many good presents.