Some background on Ally Financial
Before going into more detail, here a little background about Ally Financial: Ally Financial was founded in 1919 by General Motors and first called General Motors Acceptance Corporation. GMAC provided financing to car shoppers, often with challenged credit.
Today, Ally Financial is the largest auto loan company in the U.S. by volume, serving more than six million auto customers and car owners through loans and leasing. Ally is one of the middle market companies listed on Wall Street at the NYSE with a market cap of $10bn. Jeffrey J. Brown has been the Chief Executive Officer since February 2015 aiming to build a digital financial services company.
The finance business and online bank works with automotive dealers and offers brokerage accounts, money market accounts, mortgage loans, home loans, auto loans, commercial insurance products and a remarketing business as part of its automotive finance operations.
For their borrowers, Ally offers an iPhone Ally Auto app on the App Store and an Android app on Google Play. Ally’s Auto Financing Options can be found at how to finance a car. For some additional FAQs on Bank, Auto, Commercial & Financial visit the Ally Help Center.
Ally is located in Detroit, Michigan with a holding company incorporated in Delaware. Based on the reviews (see more below), Ally is considered a decent company. Reviews that stand out suggest: ‘I could recommend Ally to anyone. I have my car loan with them and they have been ok so far! Very high APR but you can always refinance’. And that’s exactly why you are here!
Ally Financial targets the segment of American car shoppers with moderate (i.e. near-prime) credit and we observed an average auto loan interest rate of 12% (within a range of +/- 6%), while rates vary a lot by credit score. Our Ally Financial auto loan calculator can pre-qualify you hassle-free through a simple credit application and help you get a sense for how much you can expect to save from a Ally Financial auto refinance and the best rates.
Refinance your Ally Financial auto loan
To lower your monthly payments on your Ally Financial (also known as Ally Bank, Ally Invest or Ally Financial Inc) auto loan, you need to find a lender that can extend your used car loan term or who offers lower auto loan rates before the loan is paid in full. The best way to do so is through an online application that returns your annual percentage rate (APR) immediately. Usually, lenders offer you a lower rate than your current auto loan for one of two reasons:
- When you bought your car, the participating dealer marked up your rate. That’s common for auto loan originations and to make more money
- You improved your credit over time and now qualify for a lower car payment and interest rate.
Both of these observations are common sense and the reason for why you can save a lot of money, especially if you drive your car for personal use. You improved your credit with the credit bureaus from near-prime credit (i.e. between 600 and 680 on your credit report) to prime credit (i.e. above 680), you’re not facing any financial difficulties and therefore, your new lender will be likely one of the following ones:
You successfully got out of the near-prime credit segment (a FICO between 600 – 680 on your credit history) and moved into the prime credit segment (FICO above 680). Commercial banks will now aggressively market to you, often via auto-dialers or direct mail. Commercial banks are in the business of (amongst others) lending money to consumers at a profit, are FDIC approved and you now match their perfect customer profile. They’ll market to you offering an exceptional customer experience.
In the following, we will walk you through the exact steps to pay off your Ally Financial loan. If you want to skip the details and refinance now through a simple loan application, get an offer with a few clicks and with no impact on your credit.
Ally Financial loan payoff amount
First and foremost, we need to pull up your Ally Financial loan payoff statement. The loan payoff statement is not your outstanding balance. Instead, the loan payoff statement summarizes the following data points:
- your payoff amount (usually your loan amount balance plus a few small fees)
- the due date until your payoff is valid to avoid late fees (usually 10 days from when you requested it)
- the per-diem (how much of daily interest your loan accumulates)
- your account number (the new lender needs that to payoff your loan)
- the payoff address (the new lender needs to know where to mail the check to)
There is no such thing as prepayment penalty and all the above information can be found on the official payoff statement, just to be clear. You have multiple payment options but first you need to locate the payoff statement from Ally Financial’s customer service reps:
- Call the Ally Financial customer service phone number at 1-888-925-2559 and ask to be connected to the loan payoff department.
- Log into the online banking at Ally Auto Online Services (https://www.ally.com/auto, login on the right) and browse to the ‘Loan Payoff’ tab. You will be able to download a PDF.
- Do a three-way phone call with the new lender and a Ally Financial customer service rep at 1-888-925-2559, which allows the new lender to ask Ally Financial all the questions necessary to pay off your existing loan.
Should you plan to payoff your loan and you are currently in the United States, you can overnight a check to the following address:
6716 Grade Lane
Building #9 Suite 910
Louisville KY 40213-3416
Once you paid off your auto loan, expect to receive the vehicle title along with a lien release letter in the mail. Car loans are usually secured personal loans and in order to be able to sell your vehicle or refinance it, you need the lien release in hand.
We provided those addresses above because we always struggle to find a service provider’s contact information. Just be aware, due to COVID-19, waiting times for customer service reps might be longer than usual. Want us to take care of the refinance for you? We can lower your rate in less than two minutes.
How soon can you refinance your Ally Financial loan
You’re eager to refinance your Ally Financial loan? Great, you should absolutely work towards lowering your Ally Financial payments through refinancing.
Car dealerships make most of their money on finance and insurance products. Therefore, there’s a good chance that you are overpaying and can save money through refinancing – already the day you drive off the lot! That said, you will save the biggest amount of money from refinancing after you made 12 to 18 payments. That’s when you will notice the effect from improving your credit above and beyond moderate (i.e. near-prime) credit.
That said, we recommend checking regularly: you can get a free refinance offer with no impact on your credit in three simple steps.
Will refinancing your Ally Financial loan hurt your credit
Refinancing will not hurt your credit! If you have the app CreditKarma installed on your phone, take a peek at what factors determine your credit. You will find the following:
- Number of Hard Inquiries (less is better)
- Age of Credit history (more is better)
- Credit Card Utilization (less is better)
- Total Accounts (more is better)
- Derogatory Marks (less is better)
- Payment History (more is better)
None of these factors is impacted negatively if you obtain a refinancing offer for your Ally Financial loan. Lenders don’t need to do a hard credit inquiry to make you a firm refinance offer. Neither do they charge an application fee. From a soft credit pull, we can see your whole credit file and estimate your rate.
Should you decide to accept the refinance offer, the new lender will have to perform a hard inquiry in order to add your new loan to your credit file. The hard inquiry, however, only happens after you have been approved.
We argue that the positive impact of refinancing your Ally Financial loan outweigh the negative impact of the hard credit inquiry: after you refinance your Ally Financial loan, you will have a lower rate and lower monthly payments. As a result, the likelihood that you will be able to establish a perfect payment history increases which will drive your score up quickly.
Can I skip a car payment with Ally Financial
You’re short on cash and are wondering whether you can skip a car payment with Ally Financial? The answer is yes, you can defer one or more payments on your existing auto loan. You have to talk to Ally Financial about the deferral first though. You can’t just not pay or you risk collection calls and ultimately a repossession.
Ideally, you give Ally Financial a call at 1-888-925-2559 and describe your situation. Ally Financial’s goal is for you to make your payments throughout the whole term of the loan. Finance charges will continue to accrue on the unpaid loan balance, which means you will end up paying more on your loan after all. But for as long as you communicate well with Ally Financial, they will defer one or more payments out of courtesy and to help you with your repayment.
All that said, you can lower your Ally Financial payments through refinancing if you’ve made all your latest payments on time. In three simple steps, you can find out how low your payments could be without having to skip a payment or two.
Does Ally Financial have a grace period
The Ally Financial late payment policy provides a grace period of 7 to 15 days. Grace periods vary from lender to lender and due to the coronavirus pandemic, banks have become a lot more lenient with their borrowers.
Late fees vary drastically by loan, the minimum late fee we’ve encountered was 5% of the monthly payment amount. However, we strongly advise not to take advantage of Ally Financial’s grace period unless you have an emergency. You’d be putting your credit at risk, which can have a long-term, negative impact on your personal finances.
Instead, we recommend exploring if refinancing can help you reduce your monthly burden and potentially even provide unexpected cost savings. Provide your phone number and follow our three simple steps to get a firm offer, 100% online and with no hit on your credit.
How long does Ally Financial take to repossess my car
Repossession law varies slightly from state to state and range from 3 to 5 months after you stopped making payments on your Ally Financial loan. Each individual retail and installment contract – the contract you signed when you got your car and Ally Financial loan – states what constitutes a default.
Some states and contracts even trigger a repossession within 45 days (or a month and a half) of being in default. You are in default when you stopped making your payments and for as long as you haven’t paid the Ally Financial late fees.
Just catching up with your missed payments making Ally Financial whole doesn’t automatically mean you’re not in default anymore. You really need to pay Ally Financial everything you owe including fees to be not considered in default any longer.
What happens if I pay extra on my Ally Financial loan
The answer is simple: your loan term will shorten but your monthly payment will stay the same. A number of our customers hope they can reduce their monthly payments through paying extra but no lender will do that.
To lower your monthly payments, you have to refinance your loan. If you haven’t considered refinancing your Ally Financial loan yet, you definitely should: not only can you reduce your monthly payments within 2 minutes or less, your total interest expense will go down as well and as a result, you can save $900 every year / $75 every month.
Savings from refinancing your Ally Financial loan
We performed a study on the top 40 auto loan companies to refinance and found that the average Ally Financial loan rate is around 12% (within a range of +/- 6%). If you made your payments for 6 / 12 / 18 consecutive months, you’re guaranteed to be able to save money on your Ally Financial loan.
Your new interest rate should be on the order of 6% or below. That means you will save $600 every year / $50 every month if your remaining loan balance is around $10,000 and you refinance. Usually, we see higher loan balances when refinancing our customers, e.g. around $15,000. If your loan balance is around $15,000 you will save $900 every year / $75 every month when you lower your rate by 6%.
For a guaranteed rate in less than 2 minutes, open WithClutch.com, enter your phone number, select your goal (e.g. ‘Lower my monthly payment’) and click on ‘Apply Now’. Our process will not hurt your credit and you’ll receive a firm and guaranteed rate with not more than 5 clicks. Should you have any further questions, check out our FAQs.
Ally Financial reviews
If you currently have a loan with Ally Financial, you most likely got the loan at the dealership during the car purchase. You probably used your used vehicle as a trade-in to lower your down payment. The dealer found you your loan and you can make your payments by clicking on Ally Auto Online Services at
79% of all Americans with auto loans get their auto loan at the dealership. People shop for new cars, they don’t shop for new loans. As a result, auto dealers have a leg up when it comes to giving car shoppers loans. In fact, the same is true for auto insurance and when you inquire about a warranty.
The challenge is this:
- the number 1 goal of a car dealer is to sell a car
- the number 2 goal of a car dealer is to sell the car at the highest possible margin
Considering the interests of the car dealer and how most car shoppers get their loans, no wonder Americans are overpaying on their interest rates, right?
As mentioned above, Ally Financial is an auto loan and financial services company that specializes on the segment of Americans with moderate (i.e. near-prime) credit. We looked at reviews for Ally Financial and found the following:
- BBB: 1 out of 5 stars and 1,292 complaints
- Yelp: 1 out of 5 stars from 158 reviews
- Glassdoor: 3.7 out of 5 stars from 1,018 reviews
- Consumeraffairs: 1 out of 5 stars from 134 reviews
Ever wondered if Ally Financial treats everyone like you? Sadly, they do. Other loans you might have also qualified for could have been with one of the following auto loan companies:
If you bought your car at a Franchise Dealership, you may have qualified for a loan with one of the Captive Finance companies (i.e. the auto loan companies that are owned by the respective car brand), e.g.:
After you’ve made your first 6 / 12 / 18 payments, your chance to refinance your loan and lower your monthly payments has come. The challenge with refinancing is that most auto loan companies require you to visit their branch before they can give you any indication of how much money you will be saving. Fortunately, we can help with that.
Does Ally Financial report to the credit bureaus
When you first obtained your auto loan, Ally Financial reported your new loan to the credit bureaus. Your Ally Financial loan shows up as a so called trade-line on your credit report. Through a soft or hard credit inquiry, we can see:
- When you got your Ally Financial loan
- What your initial balance was
- How high your monthly payment is
- Whether you’ve made your payments in time and full
- How high your outstanding balance is
- How many payments are remaining
If you miss a payment, Ally Financial will very likely report the incident to the credit bureaus. Just like any other auto finance company, Ally Financial will also report to the credit bureaus when you paid off your loan or refinanced it. In both of those cases, your loan will show up as paid off.
Ally Financial car loan refinance rates
We can help you get the following Ally Financial refinance rates:
|Credit||New car||Used car|
As mentioned above, Ally Financial car loan rates vary a lot by credit score, i.e. lowest rate for excellent credit to highest rate for challenged credit. Yet, the rates are usually the same no matter where you live in the United States – be it Hawaii or Maine, Alaska or Florida. We therefore recommend taking a look at your Ally Financial refinance offer for your exact and personalized refinance terms.
Can you refinance your Ally Financial loan with the same lender
The answer is short and sweat: no, you cannot refinance a Ally Financial loan with the same lender. Ally Financial does one of two things with your loan:
- Keep it and generate profit over the course of the loan and while you are paying your interest.
- Sell your loan to an institutional investor or the public through a securitization to realize a lump sum profit immediately.
In both of those cases, the institution holding your loan is expecting your monthly payments. When you refinance, however, you change the expected cash flow to Ally Financial, which impacts Ally Financial’s bottom line. Ally Financial would not allow that.
Therefore, Ally Financial won’t let you refinance your loan with the same lender (i.e. Ally Financial). Instead, you need to find a new lender offering a lower rate.
Fortunately, we recently studied the best auto loan refinancing companies and wrote a thorough review. In a nutshell, only WithClutch offers a fully digital pre-qualification experience, even for borrowers with minimum monthly income and without charging unreasonable fees. We do our best to give our clients the best auto refinance loans. Our partner lenders can offer the lowest rates and can help with lease buyouts as well as refinancing.