HIGHEST IN CUSTOMER SATISFACTION IN THE U.S. – J.D. POWER
J.D. Power Disclaimer
Quicken Loans received the highest score in the J.D. Power 2010 – 2019 (tied in 2017) Primary Mortgage Origination and 2014 – 2020 Primary Mortgage Servicer Studies of customers’ satisfaction with their mortgage sales experience and mortgage servicer company, respectively. Visit jdpower.com/awards.
¹Based on Quicken Loans data in comparison to public data records.
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3Based on a Quicken Loans market research questionnaire of clients whose loans closed between 1/1/2020 and 6/30/2020.
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||Participation in the Verified Approval program is based on an underwriter’s comprehensive analysis of your credit,
income, employment status, debt, property, insurance, appraisal and a satisfactory title report/search. If new information
materially changes the underwriting decision resulting in a denial of your credit request, if the loan fails to close for
a reason outside of Quicken Loans’ control, or if you no longer want to proceed with the loan, your participation in the
program will be discontinued. If your eligibility in the program does not change and your mortgage loan does not close,
you will receive $1,000. This offer does not apply to new purchase loans submitted to Quicken Loans through a mortgage broker.
Additional conditions or exclusions may apply.
*Based on a sample of Rocket Mortgage clients who met qualifying approval criteria based on specific
loan requirements and appropriate documentation available at the time of application.
**According to interest rates published on September 20, 2018, on FreddieMac.com.
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Equal Housing Opportunity
Quicken Loans, Rocket Homes, Rocket Loans and Rocket HQ are separate operating subsidiaries of Rock Holdings Inc.
Each company is a separate legal entity operated and managed through its own management and governance structure
as required by its state of incorporation, and applicable legal and regulatory requirements.