US flag

Charter One Mortgage Corp. | Better Business Bureau Profile

BBB remains operational and focused on serving our business community. Read more.

BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Please check out resources available to you at BBB.org/coronavirus. Some of the sources of information BBB relies on are temporarily unavailable. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. BBB information and Business Profiles reflect the most current information available to us. We appreciate your patience as we and everyone in our communities focus on addressing this crisis.

Charter One Mortgage Corp.

Bank

Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

Looking for more information? Access the headquarters listing for Citizens Financial Group, Inc. here

BBB Rating
B

This rating reflects BBB’s opinion about the entire organization’s interactions with its customers, including interactions with local locations.

Customer Reviews

All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

Customer Complaints

792 complaints closed in last 3 years

260 complaints closed in last 12 months

All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

Map

Overview

Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

Business Details

Location of This Business
7301 Carmel Executive Park Dr Ste 214, Charlotte, NC 28226-4204

Headquarters
1 Citizens Plz, Providence, RI 02903-1344

BBB File Opened: 7/29/1998
Years in Business: 149
Business Started: 1/1/1871
Business Incorporated: 6/17/1985 in NC, USA
Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity: Corporation
Number of Employees: 20000
Contact Information

    Principal

  • Mr. Andrew Looker, Vice President

Industry Tip

How to Choose a New Bank or Credit Union

Read More

Products & Services

Checking Accounts, Savings Accounts, Money Markets, Home Equity Loans, Mortgages, Student Loans, Student Checking, Home Equity Lines of Credit, Business Banking, Commercial Banking, Investing, Wealth Management

Business Details

Location of This Business
7301 Carmel Executive Park Dr Ste 214, Charlotte, NC 28226-4204

Headquarters
1 Citizens Plz, Providence, RI 02903-1344

BBB File Opened: 7/29/1998
Years in Business: 149
Business Started: 1/1/1871
Business Incorporated: 6/17/1985 in NC, USA
Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity: Corporation
Number of Employees: 20000
Contact Information

    Principal

  • Mr. Andrew Looker, Vice President

Local BBB

BBB of Southern Piedmont and Western N.C.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

Read about:   Reasons to Avoid Mortgage Life Insurance

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

Looking for more information? Access the headquarters listing for Citizens Financial Group, Inc. here

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

Read about:   Can you use FHA loan for investment property financing? | Investment Property Tips

As a matter of policy, BBB does not endorse any product, service or business.

BBB

Leave a Reply

Your email address will not be published.